help centre

Troubleshooting

Last updated

October 10, 2026

I'm not getting any calls

  1. Check the campaign is live: your dashboard shows spend for today. If spend is zero, check for a "budget exhausted" or "ads paused" message from us.
  2. Call your tracked number from a mobile. If it doesn't ring your business, tell us immediately.
  3. Check the last two weeks of calls in your dashboard. Calls marked missed are leads that rang and weren't answered.
  4. If it's the first two weeks, uneven days are normal. If it's been five days with spend and no calls, book a check-in and we'll review the same day.
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